Quality claims
Not happy with a line? Send a photo on WhatsApp the morning of delivery and the desk resolves it same day — replacement on the next run or credit on your invoice.
Order changes
Add, swap or cancel lines any time up to the midnight cut-off — reply to your order confirmation on WhatsApp and it's amended instantly.
Invoices & statements
One clear invoice per delivery, statements on request, and payment by card, Apple Pay, bank transfer or iwoca trade credit.
Your account
Per-customer pricing reviewed with you, standing orders shaped around your menu, and a direct line to the trader who knows your business.